Customer Testimonials
Below we have a list of customer testimonials for whom we have carried out various work, all are 100% genuine, of which are available at reception anytime for reading.
Name: | Mr & Mrs Andron Billing Aquadrome, 15 GW | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Thank you to SH Caravans, the overall service was 100% and the repair team were kind, courteous, clean and carried out a lovely job. I am truly happy with the work done and I couldn't have asked for a better company to carry out my repairs. |
Name: | Mrs Michelle Robinson Steeple Bay | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
SH Caravans were absolutely fantastic from start to finish and I couldn't recommend them highly enough. I wouldn't have any other company carry out work on our unit apart from SH Caravans in the future. Thank you so much. |
Name: | Mr & Mrs Luther Orchards Holiday Park | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
We couldn't have asked for more! very good workmanship. The team worked constantly in all elements to get everything done. We are really pleased with the final result and wouldn't hesitate to recommend SH Caravans to other people. |
Name: | Mr Roger Wood Bradgate Park | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 4 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Very,very happy. I've got a brand new looking van. The works were over and above what I expected. The team were excellent and I will be recommending you whole heartily. |
Name: | Mr Heather Kelly Park Home Guildford | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I was very pleased and impressed with the communication from the office staff and your company from the start to the end of my refurbishment and the team working on site where very helpful in resolving any changes or issues that i made during the project thank you. |
Name: | Mr Russell Struthers Farm | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I liked Spencer who did what he said he would do, he delivered as he said. The lads worked very hard and did a good job. I am a very satisfied customer and would recommend you. |
Name: | Mr August Temple Grove | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Very pleased with all aspects. The guys were great, they didn't even stop for a cup of tea. They didn't leave any mess. Very, very pleased. A big thankyou |
Name: | Ms Natalie Cooper Oaklands Residential | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Couldn't wish for a better team. We are over the moon with the work that's been carried out. We've finally got our home back following our major insurance claim and that is thanks to your team and Spencer. Nothing was too much trouble and the finished work was very high spec. Thank you so much SH Park Homes. |
Name: | Mr Colin Lay Overstone Lakes | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
The workmen Dave & Chris they were excellent, first class workers, my satisfaction with the repair team is 5+. I would recommend SH Caravans to anyone I am very happy with the work carried out. |
Name: | Mr Daniel Purkiss Hampshire | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 4 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
The two guys who carried out my insurance repairs were 100% professional,not only in their workmanship but in there communication,particularly as i turned up unannounced on two occasions also,they were unfazed by challenges and experienced in finding solutions,they left everything clean and orderly upon completion. Please pass on my thanks Regards Dan Purkiss |
Name: | Mr Gopaul Saddlebrook Chase Farm | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I would recommend SH Caravans to any of my friends who required a similar service. The work was completed a lot quicker than I anticipated and I was very pleased overall with the job that was done. |
Name: | Ms Racheal Green Tallington Lakes | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I am very pleased with SH Caravans and the customer service i have received, all the staff have been friendly and the repair team have made a nice job of my Insurance repairs. |
Name: | Ms Jenny Bateman Bewdley | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Absolutely super service from start to finish. Spencer was extremely helpful and informative, Sharon our contact in the office was very friendly and efficient. The engineers, Lewis and Chris, were brilliant and worked like Trojans to upgrade our static caravan roof in just a little over two days. They were polite, friendly and great confidence builders as nothing fazed them or affected their enthusiasm - even working on the roof in the rain in January and dealing with my almost constant questions with polite smiles and reassuring answers. They never stopped working. The caravan is transformed and our leakage problems are hopefully a thing of the past. So very glad that I read about SH Caravans in the NACO magazine article. First class company, first class product, first class staff. Thank you. |
Name: | Mrs Randall Cherry Tree | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
We were very impressed with S H Caravans and the overall service we received, the insurance repairs carried out are excellent and of a very good finish the repair team left everything so clean and tidy thank you so much. |
Name: | Mr & Mrs Allen Little Venice |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I know people on the review page give 5 or excellent I would give SH caravans even more.Having had whole caravan clad and new roof we could not have wished for better results. The finishing touches make it for us.
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Name: | Mr Bergelin Handley Park |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Having Suffered some heavy impact damage to my Park Home The Insurance repairs carried out by your company are fantastic and very well done and i would not hesitate in recommending your organisation Thank You. |
Name: | Mr Grint Morfa Farm |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Excellent workmanship, 2 lovely lads. They left everything clean & tidy. Very happy with everything SH Caravans have done. A really good job. |
Name: | Liz Hassett Valley Farm |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Thistle insurance claim. From start to finish so far the very proffesional service and quality of work has been outstanding. We will definitely use your company in the future and will not hesitate to recommend you to anyone looking for caravan maintenance or repairs. It has been a pleasure to deal with everyone involved,especially Spencer and the repair team. A difficult situation has been easier to deal with due to the involvement of SH caravans. |
Name: | Mrs Mutimer Tv 22 Allhallows |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Very pleased with the works carried out and very polite work force and customer service was excellent. |
Name: | Mr Phelan Prince of Wales Park |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Beautiful job,really hard working lovely lads. I was flabbergasted at the quality of their work. If I could give them more than 100% I would. Lovely, lovely job. Thank you and well done. |
Name: | Beth Matthews Little Common Farm |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
From the very first 'phone call SH Caravans bent over backwards to make everything just right. The guys who did the work were polite,friendly, worked swiftly,professionally and were always conscientious. They made us feel very confident in their ability. I wouldn't hesitate to recommend them. |
Name: | Steve Tulley, Harewood Park Park Home refurbishment |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
All has gone according to plan. The transformation is incredible. The lads who have been working here have been brilliant. |
Name: | Ms Mellin Two Chimneys |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
The Repair team were really nice and did a very good job, they worked very tidy and left everywhere clean, S H Caravans staff were all good and i would recommend and use there services again. Ms Mellin Thistle Insurance Client |
Name: | Dianne Clapp, Little Venice Park Home refurbishment project |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 4 | ||
Overall how satisfied were you with our repair team? | 4 | ||
Overall how satisfied were you with repairs or services? | 4 | ||
Comments
The team were great & very polite. I have already noticed a difference against the elements with the new cladding system and roof that I have had installed. I no longer experience the drafts! |
Name: | Mrs Drury Cambridge Lodge |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Very happy with the whole experience. Very pleased with the roof it looks lovely. The lads were great, very thorough and explained everything. |
Name: | Mr Kennett Preston Park Roof Replacement |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Spencer has been there for us from day one! Lewis and Chris are top boys and have done a superb job, our whole experience of your company from start to finish has been excellent. |
Name: | Mr Duncomb (Naco Client) Highfields |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Very happy with work, it looks great. Excellent job thankyou. |
Name: | Mrs Dodd Isle of Wight |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I would like to thank you for the wonderful experience it has been having the caravan refurbished.From the first contact I had everything was explained. I cannot praise the engineers enough, the work was done to a very high standard. Thank you from a very satisfied customer. |
Name: | Mr Holmes Rapido Touring Caravan |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 |
Name: | Mr & Mrs Jeffcock Three Peaks Park |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Extremely happy with all aspects of our Park Home Cladding. The team were 'gentlemen', really lovely lads. |
Name: | Mrs Stevens Wells, Somerset |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Really happy with the repairs & with the lads. I would have no hesitation in recommending SH Caravans |
Name: | Mrs Inwood The Willows, Wyldecrest Park |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
The team have done an excellent job, I look forward to future works with Spencer. |
Name: | Mrs Warren Grange Farm Park |
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1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I am writing to you to let you know pleased we are with the painting that Paul has done on our mobile home. He was always so pleasant and nothing was any trouble to him. He is a asset to your company. |
Name: | Mrs Hooker | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I am so pleased with the work carried out. My home looks lovely. The lads were great. Thank you all at SH Park Home Refurbishments for all your help. |
Name: | Sunshine Centre Naze Marine | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Since our first contact with SH Caravans they have pulled all the stops out to help us with the repairs.
We are so grateful. |
Name: | Mr Brown Valley Farm | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
It was an excellent job, the repair men worked very hard and I am pleased with everything. The carpets looked very good, I am very happy, thank you very much. |
Name: | Miss Digby Suffolk Sands | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Absolutely wonderful! great service, overall very happy with everything. |
Name: | Mr Simon Gates Park Holidays St Osyth | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
My Wife and i are thrilled with the replacement roof on our caravan and the interior work,replacement ceiling panels.The caravan looks like new inside and very smart outside. I have already made my opinion Known to My Insurance Company,and have mentioned to Site Staff. Your standard of cleanliness when leaving the job was much appreciated We would Recommend you to anyone and wish you well in the future. |
Name: | Mrs Shaw Glaven Valley | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Very,Very impressed with the quality of workmanship and the repair team. All the staff have been very helpful from start to finish. The van looks absolutely lovely cant believe an old van has been made to look so good. I am really thrilled.
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Name: | Mrs Rustem Gt Bentley (Insurance Repair) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I'd just like to say I'm a very satisfied customer with SH Caravans, they have been very helpful and professional from the start to the finish, from the big things like replacing wall boards throughout and flooring to the small things like finding hook and eyes for my net curtains to go back up. I wouldn't hesitate to use this company again and would recommend them to anyone.
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Name: | Mr Bunce (Orchards Holiday village ) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Excellent service with both the repair team and the office staff. Repair team couldn't do enough for us and the electrician went out of his way and went beyond the call of duty..... marvellous and I would highly recommend SH Caravans. |
Name: | Mrs Shimmin (Billing Aquadome) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Very impressed with the work carried out and the polite professional service from the repair team. Over all excellent service. |
Name: | Mr S Allen (MHPH) (The Meadows, Hook) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 4 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Really pleased with the finished product, we were on site as they carried out the repairs and were very satisfied with the workmanship as a whole. |
Name: | Sally Trodd | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Chuffed to bits with everything with my new roof and ceiling. Admin staff were a breath of fresh air. Workmen were lovely.Roof looks great. |
Name: | Mrs Pamela R Montgomery (Seaview Holiday Park - West Mersea) |
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Comments
I can only say the replacement of the windows has been carried out in an exemplary and most satisfactory manor, well done. Be further advised that i would have no hesitation in reccomending your company to fellow owners of the site, should they find themselves in similar circumstances to my good self. |
Name: | Mrs Coleman Foxhunter | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I am really,really pleased with the work. SH Caravans helped in all aspects with the insurance claim and everything involved. I couldn't be happier with everything. Thank you all for all your help. |
Name: | Mr Cowan (Orchards Holiday Park) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Thank you very much for the work done. Absolutely wonderful, excellent job. I have never known 2 men to work so hard in such awful weather. I am over the moon. A big thank you. |
Name: | Mr Eldrige (Grange Estate) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Thank you very much for the work done. Absolutely wonderful, excellent job. I have never known 2 men to work so hard in such awful weather. I am over the moon. A big thank you. |
Name: | Mrs Wiggins (Combe Haven) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Brilliant job. More than happy with the repairs. Thank you |
Name: | Danielle Bennett (Combe Haven, Hastings) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I am the Repairs & Services Manager at Combe Haven Holiday Park in Hastings. We had a major flood in December 2012 resulting in 10 owners Holiday Homes suffering from water damage. SH Caravans arrived on park within 24 hours to help with damage limitation and to provide quotes for repair. They have managed the process by liaising with the owner, the park and the insurance company to make it a smooth, efficient and quick process and taken away a lot of the stress that an owner would normally experience in this situation. The whole team, from the office staff to the repair engineers are polite, conscientious and professional. The repairs are done to a very high standard and I have recommended this company to a number of our owners with repair requirements that we are not able to meet. |
Name: | William Corrin (Thurston) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
Worked through all the bad weather with no problem. The workmanship was excellent. Thank you for all your help |
Name: | Miss Wood ( Hoo Marina, Park Home) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
ABSOLUTELY BRILLIANT JOB WILL DEFINATLEY RECOMMEND US TO NEIGHBOURS. |
Name: | Hilda Price ( Felixstowe Beach ) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
When i first came in I was over the moon and thought the repairs were wonderful. It looks fantastic. |
Name: | Doreen Turner ( Combe Haven ) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I can't thank everyone enough. Superb service, no fault to be found. I'm 110% happy with everything that SH Caravans has done for me and would use their services again if needed, without hesitation. Thank you to the whole team again. |
Name: | Mrs West ( Osea Road ) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
SO HAPPY WITH THE REPAIRS I COULD HAVE CRIED. MY ROOM LOOKS LOVELY. THANK YOU SO MUCH.... |
Name: | Kimberly Yeldham ( St Lawrence Bay Caravans ) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
My repairs are wonderful and i am pleased, i would definitely use your company again and i would recommend you to others. |
Name: | J.L. Greenwood ( Meadow View Park ) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I would like to thank you for the professionalism your workmen showed in completing this work and I would have no hesitation in recommending your firm. |
Name: | Mr Smidt ( Riverside, Bognor ) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
First classs. Very, very pleased. |
Name: | Kerstin Lhote (Siblu) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 4 | ||
Overall how satisfied were you with our repair team? | 4 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments
I much appreciate the fast and efficient service of Spencer Hernaman. He does not hesitate to visit the park regularly to ensure that all goes well. |
Name: | Mr Brown (Riverside, Bognor, Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments Everyone was very helpful and it all happened so quickly from the time that Spencer visited. I was kept informed all the way. Communication was excellent. Superb job! |
Name: | Mr Brown (Steeple Bay, Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments Extremely, extremely happy with the repairs. My thanks to the repair team who did an excellent job. |
Name: | Julia Selzer (Aftersales - Siblu) | ||
Comments
I just wanted to congratulate your teams on the recent work carried here at Les Bois :
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Name: | Mr Gourley (Camp du Pylone - France, Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | All the guys were brilliant,very hard working. A lovely job, we are very pleased. |
Name: | Mr Brendan Byrne (Camp du Pylone - France, Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | The repair team that arrived to carry out our flood repairs were very professional and friendly, we were very impressed with there suggestions which made improvements from the original manufactured design and build. The repairs completed are brilliant and we now feel after the flood disaster we have our mobile home back. We had no worries whilst SH Caravans were handling our repairs, even delivering items for us from the UK to site in France, we would also like to mention that we were impressed with the detail a staff member by the name of Grant Stein went too in order to have things just right. |
Name: | Mr Whitten (Camp du Pylone - France, Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | The work done is first class. My wife & I am extremely happy with everything. Thanks a lot. |
Name: | Mr Wilson (Felixstowe Beach, Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | Totally Satisfied excellant service recieved all round and very good customer service i wished there were more companys in this country that performed the same and the repair team did an excellant job. |
Name: | Mrs Young (Kings Park Village, Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | Completley satisfied with all aspects of our services. Would highly recommend to others. |
Name: | Mr Pamphlett (St Osyth , Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | Really pleased with all aspects of our service. Very happy with helpful friendly staff. |
Name: | Mr Dowsett (United Kingdom , Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments |
Name: | Mr & Mrs Dulson (Cosgrove Holiday Park, Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | Overall we couldn't have asked for a better service. |
Name: | Mrs Wilson (Felixstowe Beach, Private Owned) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | Extremely satisfied with the work carried out. |
Name: | Mrs Kempsford (Camping Le Moulin, France) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | Very grateful for excellent work. Looks like new van. Workmen were hardworking,polite & efficient. Whole experience with our company has been dealt with in a professional & polite manner. Very pleased. |
Name: | Ms Sue Hilimi, Park Manager Preston Park (Preston Park, Ramsgate) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | It's nice to deal with an efficient and polite company. |
Name: | Mrs Castleman (Suffolk Sands) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 4 | ||
Overall how satisfied were you with repairs or services? | 4 | ||
Comments | Good Communication. Very satisfied with work done. |
Name: | Mrs Davies (Towngate Wood,Tonbridge) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | Workman were very courteous. Excellent work. Very impressed with our company. |
Name: | Mr Bacon (Private static caravan owner) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | VERY PLEASED WITH THE TEAM, THEY LEFT EVERYTHING SO CLEAN, NEAT & TIDY. VERY PLEASED WITH OUR COMPANY. |
Name: | Mr Smith (Private residential mobile home owner) | ||
1 = Totally Dissatisfied to 5 = Totally Satisfied | |||
Overall, how satisfied were you with your experience of our company? | 5 | ||
Overall how satisfied were you with our repair team? | 5 | ||
Overall how satisfied were you with repairs or services? | 5 | ||
Comments | EXCELLENT WORK. A BIG THANKYOU |
Name: | Mr and Mrs Bird | ||
Was the work completed to your satisfaction? | Completely Brilliant | ||
Was the job site clean and orderly? | Perfect | ||
Was the crew professional and courteous & helpful? | Completely helpful and kind | ||
Was the customer services representative courteous & helpful? | Absolutely | ||
How did you hear of us? | Through Jardines Insurance Service | ||
Comments | My wife and I were so completely and utterly amazed at the service, civility and good humour of the three men involved in our restoration and we cannot thank them enough, even refusing a tip from us. Well Done. |
FAO: Adria Concessionaires Limited
I would like to recommend SH Caravans approved workshop at Marks Tey to you as an additional company to your service and warranty repair network.
What a breath of fresh air going to SH Caravans was. I was made to feel like a customer who had spent £50,000 on a new motorhome not just another problem driving into the car park. Their attention to detail and communication was first class and their engineer had an excellent technical understanding and fixed the fault with the fridge on the spot. I was so pleased with their professional and technical abilities of their approved workshop that I will now have them do my annual habitation service, with the confidence that the work will be carried out thoroughly and on time.
Christopher Simmons
Mr David Frantzeskou (Owner of Varne Ridge Holiday Park)
One our hire fleet caravans roof was blown off in the 2009 November gales, the Insurance company put the repair in the hands of SH Caravans, who provided a 5 Star service.
Finally I would like to say, that nothing was too much trouble, and the repair team are a credit to the company. Would definitely use their services again, thank you.
All comments left on our customer feedback form were excellent in all areas.
Mr and Mrs Bloyce
If you treat all customers as we were, then there is little if any, room for improvement.
Thank you.
Mr Burgess
All comments left on our customer feedback form were excellent in all areas.
Mr Lormans
Please pass on my sincere thanks to Gary he has done an excellent job on the repairs of the Fleetwood, clearly takes pride in doing a good job. Also thanks to you and the rest of the team.
Mr Smith
Your service manager Gary was extremely helpful and courteous at all times, nothing was too much trouble.
All comments left on our customer feedback form were excellent in all areas.
Mr Evans
Excellent customer service. I was stranded at the side of the A12 with a damaged wheel rim. Within fifteen minutes of phoning SH Caravans, they were with me delivering 2 wheels.
All comments left on our customer feedback form were excellent in all areas.
M Hankins
I would like to pass on my thanks for the work that was carried out regarding our claim.I met with Spencer at Frenchmans Beach last week, it was arranged for the repair to be carried out to the window frames on Friday 22nd May. The repairs to the window frames were completed and have been done very well.Please express my thanks to the gentlemen that carried out the repairs as they have done a very good job and also thank you for your help in this matter.
Michael
I just wanted to say how happy I am with the front patio doors on my caravan. They're beautiful and the guys really did a nice finish. They left the van dusted and hovered which was a pleasant surprise for me. I wouldn't hesitate to recommend your company to friends. Thanks again
Madeline Hankins
I would like to pass on my thanks for the work that was carried out. The repairs to the window frames were completed and have been done very well. Please express my thanks to the gentlemen that carried out the repairs as they have done a very good job and also thank you for your help in this matter.
Woodley
Thank you very much, we were very pleased with the windows and the service you provided.
Brian Lunn-Courtnell
Excellent job, the caravan was very clean and tidy, the floor covering was an excellent choice and fits in well. A great job all around. Would highly recommend. Many thanks.
David Evans
I am writing to say how pleased I am with the work your men did on my caravan last week. They left the whole caravan clean after they finished even to the extent of putting up the net and draw curtains in the rooms. Thank you once again.
Geoff Moore
I must emphasise that in this day and age, you do not come across many companies that exceed expectations, S H Caravans have throughout this claim, maintained a high level of communication and professionalism, but please take it, it has been a pleasure. If the work is as good as the rest then I will be extremely pleased.
Linda Fields
The guys Dave and Chris were very focused and explained to me what they were going to achieve and left my caravan in a very neat state and I am very pleased with the finished result.
P A Banks
Would you please pass on our thanks to your colleagues who put right the problems with our caravan. We are very pleased with the work.
William Constable
The writer confirms his pleasure for the recent work completed on his touring caravan. I was most impressed with the politeness and expertise afforded me by your staff and in particular Mr Gary Webb. In Consideration of the above I have no hesitation in using your facilities for future work and servicing, therefore would be happy to pass on recommendation to others.
M Newton
Just a few lines to say thank you for the work carried out on my caravan. The toilet pan is a little bit loose and moves a little bit, but apart from that, I am extremely pleased with all that has been done. It looks a real treat. The carpet has been well laid and all in all I think a very good job has been done. Please will you pass on my thanks to the men that carried out the work.
D Cole
I would like to thank you and the two workers who done a first class job and we are very pleased. Thanking you
Mr Julien
All comments left on our customer feedback form were very satisfied in all areas.
With SH CARAVANS, there is always a solution.
The team that comes on site to do the repairs are very kind and helpful.
Mr Housley
All comments left on our customer feedback form were excellent in all areas.
Mr Naughton
All comments left on our customer feedback form were excellent in all areas.
Mr Smith
Always very good service.
All comments left on our customer feedback form were excellent in all areas.
Customer Feedback Forms
Name: | H Naughton | Make & Model: | ABI |
Was the work completed to your satisfaction? | Excellent | ||
Was the job site clean and orderly? | Excellent | ||
Was the crew professional and courteous & helpful? | Excellent | ||
Was the customer services representative courteous & helpful? | Excellent | ||
Customer Comments: | Excellent Job. Caravan looks better than new. Such pleasant men. Nothing was too much bother. |
Name: | Mr Ruddock | Make & Model: | ABI Globestar Tourer |
Was the work completed to your satisfaction? | Excellent | ||
Was the job site clean and orderly? | Excellent | ||
Was the crew professional and courteous & helpful? | Excellent | ||
Was the customer services representative courteous & helpful? | Excellent | ||
How did you hear of us? | Recommended | ||
Customer Comments: | This was our first visit and we were extremely impressed with the staff, quality of workmanship and the cost. |
Name: | Mr Clements | Make & Model: | Bailey Senator |
Was the work completed to your satisfaction? | Excellent | ||
Was the job site clean and orderly? | Excellent | ||
Was the crew professional and courteous & helpful? | Excellent | ||
Was the customer services representative courteous & helpful? | Excellent | ||
How did you hear of us? | use Caravan Storage |
Name: | Mr & Mrs Bloyce | Make & Model: | Atlas Mirage Static |
Was the work completed to your satisfaction? | Very Good | ||
Was the job site clean and orderly? | Excellent | ||
Was the crew professional and courteous & helpful? | Very Good | ||
Was the customer services representative courteous & helpful? | Excellent | ||
How did you hear of us? | word of mouth | ||
Customer Comments: | If you treat all customers as we were, then there is little, if any, room for improvement! Thank you. |
Name: | Mr J Lloyd | ||
Was the work completed to your satisfaction? | Excellent | ||
Was the job site clean and orderly? | Excellent | ||
Was the crew professional and courteous & helpful? | Excellent | ||
Was the customer services representative courteous & helpful? | Excellent | ||
How did you hear of us? | On site storage |
Name: | Mrs Joan Wigens | ||
Was the work completed to your satisfaction? | Excellent | ||
Was the job site clean and orderly? | Excellent | ||
Was the crew professional and courteous & helpful? | Excellent | ||
Was the customer services representative courteous & helpful? | Excellent | ||
How did you hear of us? | From my insurance providers | ||
Customer Comments: | Totally happy with the workforce and the total job done. 100% professional / curtious at all times. |
Name: | Mr & Mrs Reynolds | ||
Was the work completed to your satisfaction? | Excellent | ||
Was the job site clean and orderly? | Excellent | ||
Was the crew professional and courteous & helpful? | Excellent | ||
Was the customer services representative courteous & helpful? | Excellent | ||
How did you hear of us? | Through a camp site | ||
Customer Comments: | Comment, you can't, it's excellent work. Thank you so much for doing the job. |
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